Course Overview
This course aims at equipping students with the knowledge, skills, and attitudes, that will enable them to effectively operate as managers in various sectors of business including warehousing, procurement, transport operations, and more. This program ensures that upon completion of their studies, participants will be competent to embark on a successful career in this field and occupy key managerial and operational positions in this sector.
In a time of globalizing trade and commerce, understanding how to move freight across the world is crucial and knowing how to streamline this process will prove indispensable. If you’re looking for an interesting and exciting career with a variety of work and advancement opportunities, then a career in transport and logistics could be perfect for you and this course will provide you with the skills and knowledge you need to take the step with confidence.
Program objectives
The primary objective of the training is to equip individuals with the skills and knowledge needed to manage the supply chain and create logistics strategies that are both effective and efficient. Participants gain an understanding of how to design, plan, and execute supply logistics and transportation systems. Learners gain the tools and skills to analyze global transportation needs, cost saving strategies, and develop and manage inventory control systems. Upon completion, participants are better equipped to lower operational costs and improve customer service.
YOU WILL LEARN:
Module 1: Logistics and Supply Chain Overview
Managing logistics as a cohesive system
Understanding trade offs to present a logistics strategy that aligns with the organizational strategy
Finding the most effective mix of revenue producing services for the cost of providing that service
Developing strong relationships across the supply chain
Designing key performance indicators to encourage desired behaviors
Using continuous improvement to exceed customer expectations
Module 2: Capacity Planning and Demand Management
Understanding the concepts behind forecasting and its application to logistics decisions
Creating efficient forecasts to better align supply to demand
Translating demand information into high-level capacity plans for warehousing and transportation
Collaborating between procurement and logistics
Understanding key processes, including S&OP, MPS, MRP and DRP
Delivering customer service at a consistent level
Module 3: Order Management
Planning, designing and controlling processes which manage and execute customers’ orders
Implementing a customer relationship management (CRM) process
Understanding key logistics systems, such as EDI and TMS to enable visibility throughout the order process
Tracking and measuring supplier and carrier performance to improve efficiency and effectiveness
Managing relationships with the supply chain partners
Developing a customer service management strategy
Enhancing long-term customer satisfaction and creating lifetime customers
Module 4: Inventory and Warehouse Management
Maintaining inventory levels to align with the business strategy and goals, supporting the coordination of supply and demand, while protecting inventory value
Creating an inventory management strategy that meets competing goals of minimizing inventory costs and maximizing customer service
Managing the movement of materials and goods into and out of storage efficiently, safely, and with minimal inventory damage
Adapting to new distribution channels and customer expectations by creating new processes that deliver the desired results
Implementing efficient and effective warehouse processes, while utilizing appropriate warehouse technology
Using appropriate packaging to promote safe and efficient materials handling during storage and transportation
Module 5: Transportation
Understanding transportation fundamentals, including key stakeholders, intermediaries and carriers involved in transporting product from origin to destination
Understanding the characteristics of the different transportation modes to make appropriate selections based on speed, availability, dependability, capability, frequency and cost
Moving goods and services throughout a firm’s supply chain, between where products are produced and where they are consumed, while allowing for competitive growth
Effectively manage the entire transportation process—from long-range strategies and operational planning to day-to-day execution
Utilizing transportation technology to manage and control visibility and communication between multiple stakeholders and transportation managers
Module 6: Global Logistics Considerations
Identifying macro-environmental factors of global logistics that impact countries and organizations around the world to better manage logistics service providers, related transportation costs, and substitute product offerings
Working knowledge of international trade theories and practices, including trade agreements and trading blocs
Understanding the infrastructure, systems and regulations of the countries to which goods are imported/exported
Understanding customs clearing and documentation requirements for each shipment as dictated by each country and transportation mode used
Preparing all required documentation needed to ensure shipments arrive safely, securely, without damage, and on time at their final designation
Using the Harmonized System Classification codes to properly specify the goods for export and dictate the corresponding tariff rates charged
Identifying which financing and payment options are most appropriate and amenable to the parties involved
Deciding what currency will be most appropriate for global trade participants, balancing levels of risk exposure between buyers and sellers
Module 7: Logistics Network Design
Designing the network of warehouses and transportation lanes to enable supply to be provided at the place and time of demand
Analyzing transportation and distribution requirements, while understanding key tradeoffs, to assist in planning and deployment of network
Using decision support tools to determine the optimal number, location, and type of warehouse facilities
Employing modeling techniques to help find the right balance among competing needs of involved stakeholders
Implementing risk management strategies to minimize uncertainty and provide more reliable organizational results
Creating prevention and mitigation plans, as well as providing business continuity if a risk event occurs
Module 8: Reverse Logistics and Sustainability
Developing a comprehensive reverse logistics strategy
Recommending whether the reverse logistics strategy can be handled internally by creating a central returns center or by hiring a third-party provider to coordinate the activities
Managing product returns in ways that turn the reverse flows into quantifiable value streams, to contribute to profitability and strengthen commitment to sustainability and social responsibility
Demonstrating social responsibility that is valued by customers, shareholders, and the community, to help the organization be a good environmental steward for the long-term
Implementing sustainability initiatives to impact the organization’s triple bottom line (TBL)
Choosing suppliers and other supply chain members according to the organization’s commitment to implement sustainable processes and practices
Target Audience
The Program in Transport and Logistics training is an ideal training program for professionals from small, medium and large companies involved in logistics, warehousing, transportation, supply chain, and/or distribution
This training program is geared towards professionals who currently manage a logistics network, are responsible for the design or redesign of logistical solutions, handle global transportation management, and/or provide logistical support to customers
It is also ideal for those looking to advance their career by gaining an industry recognized certification
This training program is suitable for professionals such as Shipping Clerks, Logisticians, Territory Managers, Warehouse Managers, Operations Managers, and Supply Chain Managers
The program is also well suited to professionals who plan, implement, and manage global logistics programs, as well as those responsible for the design, testing and feedback of a logistics solutions
The training program seeks to provide a strong understanding of current industry standards and global logistics management tools and trends, helping professionals stay up to date in their field